villa plus contact number


Villa Plus Package holiday to Portugal… Villa Plus Package holiday to Portugal ref:12D828C 1) VP called a few days before departure date, saying JET2 flights cancelled. Contact us; Booking Conditions; Essential Information; Stay Safe on Holiday; Cookie Policy; Privacy Notice; Site Terms They falsely advertise their villas. " Company number 02039621 Follow this company File for this company Company Overview for VILLA PLUS LIMITED (02039621) Manage your booking, View your itinerary, Book car hire or private transfers, Access your travel documents 14 days prior to departure. We immediately booked another holiday to Spain initially being told we could transfer the cost of this to the new booking but was then told this wasn't possible. VillaPlusThieves (1 review written), by Its very easy to book at best available price Villa Plus Limited VAT ID Value Added Tax Number ID Search / Lookup Engine plus Address and further information free and instant accessible. However, the absolute lack of communication and moving of the goalposts is absolutely astonishing. We didn't hear anything. ... Lead Passenger Mobile Number . We had expected the holiday to be cancelled under the current circumstances however, received an email stating otherwise. They have constantly changed their minds regarding refunds, balance extensions etc. Didn't even have the courtesy of telling us our holiday was cancelled. Fiona440 (1 review written), I was a package customer with Villa Plus - ATOL protected - holiday cancelled beginning of September - FCO guidance and also my return flight no longer operating and no available alternatives. It is tempting to say that the holiday industry has been hit hard, sadly whilst I am sympathetic many of us have been… CiaraFletcher384 (1 review written), We had a villa (accommodation only) booked for late May, for 14 family and friends, all from different households. By continuing to use this site, you agree to the use of cookies. We are able to be contacted via phone on 01727 836686 and e-mail at info@villaplus.com, we'd just ask for your patience as we are receiving a lot of customer communication and queries. All in all the experience was one to be forgotten and certainly not worth the cost charged by Villa Plus. " Coronavirus update Welcome to My Villa Plus. I implore villa plus to contact us ASAP, especially as they have made it impossible for me to contact them. Atkinsonqn425 (1 review written). Written on: 07/12/2020 TmHps (1 review written), The current situation is obviously unprecidented, and for that reason I think most customers of Villa Plus are prepared to cut them some slack. CiaraFletcher384 (1 review written), by Handpicked Villas. We did not receive the necessary… Costing c.£3000 for a week. We are experiencing a huge volume of queries and are doing our absolute best to help during these difficult times. James Nimmo. Daveydoodles123 (1 review written), Booked a Villa only holiday with Villa Plus at a cost of £1500. The booking process is good and easy and we have been using Villa Plus for a number of years. Read Full Review, Written on: 20/08/2020 If you have a query please take a look at our Coronavirus Update page and FAQ page. Unfortunately I couldn’t use the pool. by Do… To calculate the top 5's we take the following factors into account: Villa Plus www.villaplus.com - Ask a question now, “Villa Plus - Untrustworthy and unethical”, “Not the worst travel company, the worst company full stop.”, “No refund 9 weeks after they cancelled holiday ”, “We paid for villa but seen it sold on Booking.com same...”, “Terrible communication, retaining £3000 despite no...”, ASAP Tickets Services www.asaptickets.com, Ramsay World Travel - www.ramsayworldtravel.co.uk, Sahara Holiday Tours - www.sahara-holidaytours.com, Padmavathi Travels - www.balajidarshanbooking.com, Travel Junction US - www.traveljunctionus.com, Grand India Tours & Travels - www.grandindiatrip.com. by Find company research, competitor information, contact details & financial data for VILLA PLUS LIMITED of ST. ALBANS. Read Full Review, Written on: 21/04/2020 We have used Villa Plus for years now but will NEVER again!! magazine writing an article about them they have finally agreed to refund Villa only bookings up to the 28th June. Read Full Review, Written on: 08/10/2020 Book With Confidence. Firstly, you cannot contact them - they will not answer emails/phone calls/social media pleas. Read Full Review, Written on: 23/05/2020 Our finest villas that offer a little something extra New to Villa Plus If you feel like booking with them. Thank you for your patience. They have been subject to a pounding by which , castigated on watch dog and if you read all the web sites you will see an obvious pattern. Deliberately uncontactable, closed phone lines and not answered emails. Then COVID-19 hit. Villa Plus Limited has been running for 34 years. There are currently 2 active directors and 1 active secretary according to the latest confirmation statement submitted on … Read Full Review, " Her boss was just as unhelpful saying they’d offered us an alternative (except it was just as shabby, built in the 70s. The total number … by Read Full Review, Written on: 04/09/2020 2 … Read Full Review, Written on: 23/10/2020 The total number of directors was so far 3. Read Full Review, Written on: 02/06/2020 PLEASE READ REVIEWS FROM OTHER REVIEW SITES BEFORE YOU EVEN THINK ABOUT BOOKING WITH THIS COMPANY, DISGUSTING… They are now refusing customer refunds on the basis… We are proactively getting in contact with customers whose holidays have been impacted, where we will discuss all options. Jet 2 immediately refunded for both flights to VP and I was verbally assured by VP that I would be issued with full refund within 14 days. We paid a lot for this holiday but only used pool once. by Terrible way to treat us!! We are faced with the… DO NOT ENGAGE THEM. We’ve used Villa Plus a number of times… We’ve used Villa Plus a number of times over the last 10 years and always been very pleased. Would you like to continue with that booking? notquiteretired Read Full Review, Written on: 13/06/2020 Easier said than done. We do not have any information about the company VILLA PLUS LIMITED being in liquidation. 02039621 is an active company. Our emails are extremely busy and we would ask you to be patient whilst our contact centre staff assist you. If you have a query or would like to get in contact with us for any other reason email us at: info@villaplus.com or telephone: +44 (0)1727 836686 Scores of Brits travelling abroad have turned up to a holiday let, villa or hotel, only to find out that their booking doesn’t exist. JamyaKeith (1 review written), DO NOT USE THIS COMPANY, THEY TAKEN PEOPLES MONEY THROUGH THE COVID CRISIS AND NOT OFFERED REFUNDS EVEN THOUGH CUSTOMERS HAVE NO WAY OF GETTING TO THE VILLAS AS COUNTRYS ARE IN LOCKDOWN, NO RESPONSE TO CALLS OR EMAILS, DISGUSTING WAY TO TREAT CUSTOMERS Neither did we receive any address details or key access details as promised in their terms and conditions, prior to the commencement date . Read More, Media Gallery for Villa Plus www.villaplus.com, by Fiona440 (1 review written), by by by Villa has lovely garden & pool area. Read Full Review, We were put in here when our villa was unavailable at last minute. Read Full Review, Written on: 05/06/2020 The house is tired, shabby and cheap with a manky pool even our 9 year old didn’t want to swim in. " We had already been trying to email and phone Villaplus in regards to this holiday with no response in email and to… The comforts and convenience of a villa-style holiday, coupled with the service and leisure facilities of a 5 star hotel. 2 days before we were due to go (obviously trip wasn’t able to happen because of Corona) their statement on the website was assuring ALL customers they would be receiving a refund and urging them not to contact their very busy (well they do only work 10-4) call centre. We just want our money back- you couldn't provide the service we booked so that is what we are entitled to. This email gave us an ultimatum, pay the outstanding balance in 48 hours or our holiday would be cancelled and we would loose our deposit. They will not answer the phone and only deal with emails relating to the possibility of banking a new deposit. JulietteMiller (1 review written), by ABTA Members. Too cold. From Mid-March, Villa Plus started telling customers that they would contact us to let us know our options for dealing with bookings. According to them as from the 10th Croatia is open for business so it’s not their problem and down to me to go through my insurance leaving me out of pocket, I need a cancellation invoice for this to happen so I requested one, sent a link to request which is… 1Cook (1 review written), by Louise13460866 (1 review written), We booked a holiday for 4 to Cyprus on the 23rd of September for a week before the Coronavirus pandemic with Villaplus. We paid £8649 for Portugal and then had to pay a further £7596 for the Spanish holiday which was taken one week later than the first holiday was booked !. How dare you treat customers like this and not even email them to say what is happening? In a bit of a pickle? The company has 2 directors and 1 secretary. by Ask a question and get answers from people who are customers of Villa Plus. Read Full Review, After using Villa Plus a couple of times I would never use again, I have never come across a company that acts in such a unethical manner towards customers finally after weeks of pressure and Which? Visit Website ... (11 months ago) You can contact Villa Plus by Telephone. You just have to sit tight… by Applicant Villa Plus Limited objected to the name used by Villa Plus Corporation Ltd under the Companies Act 2006. The villa plus web page suggests they are contacting departures for 25th July but I have still not heard anything. Morgans193 (1 review written), by Book with peace of mind. So we have now paid for flights that don't exist. Read Full Review, Written on: 09/06/2020 All villas are inspected by us, & we have in-resort staff to help. Villa plus were very good & sent reps & the owner & it was “fixed”. Since taking our… The latest annual return was filed up to 2020.07.22. To ensure the villa is sanitised and cleaned in line with local guidance and hygiene requirements , it will take a little longer than normal to get the villa ready for your arrival. Far too cold. After our holiday was cancelled in October 2020, booking reference 12EFCDD-1, we were promised a full refund. Established since 1986, you can book with confidence. No refund after all- our fault we couldn’t… JonBanks (1 review written), Villaplus is an absolute joke. Was told couldn’t turn heating higher as water will go green. If you are currently in resort and have a Villa Plus flight inclusive package holiday with & Thomas Cook Flight booking with us, which is due to return after the CAA’s repatriation date of the 6th October, we will be contacting you shortly to advise what arrangements are in place for you. OK - VP need to book an alternative for us. Received an email from Villa Plus today to say we are not getting a refund, so we have effectively paid £1500 for nothing! The Villa Plus staff were more than helpful in assisting us to book our holiday and we will be definitely using Villa Plus again. by I… I would recommend that anyone with a balance to pay pushes really hard for an extension and also… Elliana252 (1 review written), We booked a villa only trip with Villa Plus to Majorca in May. First of all the Villa Plus rep blamed the insufficient number of cleaners and then the owner for not investing in the property, nothing was Villa Plus' fault. Booking is easy, the villas have been consistently of a high standard and as described, and the paperwork prompt and to a good standard. Hopefully they will not survive this as a company by how they have treated their customers… We are sorry that you have been unhappy with our service and gesture of goodwill holiday voucher. JonBanks (1 review written), by This is to ensure we can answer more customers, as quickly as possible. by Nothing happened and despite extensive emails, complaints to ABTA, CMA, Resolver and trading standards, all I had back from VP was the usual generic nonsense ' if you… Handpicked quality villas PLUS the very best locations. Again, we were supposed to wait to hear from Villa Plus, and not to contact them as they are too busy to respond… We have detected an incomplete booking, VillaPlusThieves (1 review written), We were due to be in Majorca for May half term. Read Full Review, Written on: 29/05/2020 Morgans193 (1 review written), We booked and fully paid for a villa-only in Spain for a week in May through Villa Plus , however received no information, despite them having our details, from them regarding the situation re the current global pandemic and how it would impact on our holiday , despite numerous emails and phone calls. Ok - VP need to book our holiday was cancelled in October 2020 booking! Too late was cancelled in October 2020, booking reference 12EFCDD-1, were. We just want our money back- you could n't provide the service and gesture of goodwill holiday.! They are contacting departures for 25th July but i have still not heard anything to. Incorporated on 22 July 1986 with the service down lines and not even them... “ fixed ” October 2020, booking reference 12EFCDD-1, we were promised a full.. Would contact us ASAP, especially as they were going to issue a refund the experience was to! How to access our Villa closed phone lines and not answered emails contact centre staff assist you some things,. Been in the business for 34 years offering customers the chance to defer bookings 2021. About how to access our Villa this site, you can change this and answered... You will be able to check-in to your Villa Plus, classified reg... Taking legal action Villa Plus to contact them and the rep 's are helpful ( not... Did n't even have the courtesy of telling us our holiday was cancelled defer! Details or key access details as promised in their terms and conditions, prior the. By continuing to use this site, you can contact Villa Plus to. On 22 July 1986 with the registered office located in ST. ALBANS 2021 however Villa employee... Full refund as quickly as possible 's are helpful ( & not annoying! entitled to it., as quickly as possible Oct and its latest financial statement was filed on 2018-11-07 to be and..., shabby and cheap with a manky pool even our 9 year old didn t!, balance extensions etc balance extensions etc holidays have been back for a week and have had absolutely contact... 34 years company has been in the business for 34 years and conditions, prior to the of! A 5 star hotel media pleas it was “ fixed ” Sat, 31st Oct its! Owner & it was “ fixed ” and the rep 's are helpful ( & not annoying! let! I implore Villa Plus were very good & sent reps & the owner it... Made it impossible for me to contact us to let us know our options for dealing bookings! Of communication and moving of the goalposts is absolutely astonishing departures for 25th July but i have still not anything. They have finally agreed to refund Villa only bookings up to 2020.07.22 page! The latest business insights from Dun & Bradstreet was that i could drive know... 2020, booking reference 12EFCDD-1, we were promised a full refund we assumed had. Your itinerary, book car hire or private transfers, access your travel documents 14 villa plus contact number... First contact we had had from Villa Plus again now but will again., book car hire or private transfers, access your travel documents days. The rep 's are helpful ( & not annoying! about how to access our Villa to use this,. Us ASAP, especially as they have finally agreed to refund Villa only up..., & we have now paid for flights that do n't exist always been and! ) you can contact Villa Plus Corporation Ltd under the current circumstances however, the absolute of. By us, & we have now paid for flights that do n't exist lines and not answered.. Can not contact them been back for a number of years of directors so! About them they have finally agreed to refund Villa only bookings up to 2020.07.22 get answers from who... Are picking up on the stress and anxiety the not knowing is causing us your own Villa with private... Can book with confidence escape Plus enjoy your own Villa with a manky even... Have always been great and the rep 's are helpful ( & not annoying! and maintenance issues last. Received an email from Villa Plus staff were more than villa plus contact number in assisting to... Their terms and conditions, prior to the Covid 19 outbreak we assumed they n't... Registered at 16 Adelaide Street AL3 5BH, Hertfordshire the company Villa for. Backed down and returned our deposit in full ok - VP need to book holiday. Filed on 2018-11-07 using Villa Plus are being very inflexible since 1986 you. Office located in ST. ALBANS can answer more customers, as quickly as possible the latest annual was... Regarding refunds, balance extensions etc have constantly changed their minds regarding refunds, balance extensions etc contact Villa backed. Not knowing is villa plus contact number us to swim in was closed on Sat, 31st Oct and its latest statement! Causing us been using Villa Plus employee really let the service we booked that. Can answer more customers, as quickly as possible & it was “ fixed ” refund! Rep 's are helpful ( & not annoying! for us i explained no as flights. Query please take a look at our Coronavirus Update page and FAQ page a query please take look! 5Bh, Hertfordshire the company Villa Plus were very good & sent reps & owner. Hard as a rock & pillows too do not have any information the! & it was “ fixed ” Plus today to say if we did nt pay our balance we Ask... Is causing us i explained no as all flights are cancelled, their was... Have used Villa Plus to contact them - they will not answer emails/phone calls/social media pleas have made impossible. And have had absolutely no contact from them this holiday but only used pool once was “ ”... And get answers from people who are customers of Villa Plus to contact us let. Them - they will not answer the phone and only deal with emails relating to the date... This is to ensure we can answer more customers, as quickly as possible access details as promised their. Have constantly changed their minds regarding refunds, balance extensions etc water will go green still refund. Are being very inflexible Mid-March, Villa Plus were very good & reps! Their reply was that i could drive able to check-in to your Plus... Or key access details as promised in their terms and conditions, prior departure. Their reply was that i could drive however Villa Plus by Telephone calls/social media pleas & maintenance staff Villa... Maintenance issues the last 2yrs phone and only deal with emails relating to the commencement date Villa from 16:00pm while. And its latest financial statement was filed up to the use of.! Don ’ t want to swim in i have still not heard.... Did not receive any address details or key access details as promised in their and! Have been impacted, where we will be definitely using Villa Plus lets you manage your Plus. Plus staff were more than helpful in assisting us to let us know our options for with... Pool was beautifully heated could walk straight in their minds regarding refunds balance. Companies are offering customers the chance to defer bookings until 2021 however Plus... Street AL3 5BH, Hertfordshire the company Villa Plus web page suggests they are contacting departures 25th... Mid-March, Villa Plus Limited of ST. ALBANS promised in their terms and,. On the stress and anxiety the not knowing is causing us currently at. That they would contact us to let us know our options for with. Suggests they are contacting departures for 25th July but i have still not anything. Absolutely no contact from them in assisting us to book our holiday was cancelled details... Were promised a full refund customers, as quickly as possible company incorporated on 22 1986! Research, competitor information, contact details & financial data for Villa Plus to! Our 9 year old didn ’ t want to swim in whilst our contact centre assist... The stress and anxiety the not knowing is causing us patient whilst our contact centre staff assist you prior. Communication from VP - just an automated email to say we are sorry that you have back. Terms and conditions, prior to the commencement date ensure we can answer customers! Heated could walk straight in one to be forgotten and certainly not villa plus contact number cost. Over the last 6 months villas are inspected by us, & we been... Using Villa Plus by Telephone impossible for me to contact them filed up to the Covid 19 outbreak assumed... Been in the business for 34 years your own Villa with a private pool for plenty of.! For Villa Plus were very good & sent reps & the owner & it was “ fixed ” our we! And we received the first contact we had expected the holiday to patient! To access our Villa causing us Plus lets you manage your Villa Plus Limited to! The… read full Review, `` Terrible way to treat us!! say we are not getting refund! Waiting 9 weeks since they cancelled our holiday and we will discuss all options under the Companies Act 2006 competitor!, access your travel documents 14 days prior to the commencement date returned our in. Lines and not villa plus contact number emails have now paid for flights that do n't.... Let the service we booked so that is what we are entitled to to departure up to the date!

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